Magellan Management Training
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Training Courses :: Principles of People Management
Principles of People Management
Managing people properly is the most crucial aspect of being a manager. It will result in improved performance for the manager and the team and bring better results to your organisation. The challenge, however, is in being a good manager. A manager may perform well in their own core responsibilities but that does not automatically mean that they will be good at people management.
Being a good manager requires a range of people skills including effective communication skills, the ability to build teams, good delegation skills, diplomacy in handling conflict and difficult situations, the ability to motivate, set objectives and standards and maintain them.
People skills help managers to deal with colleagues effectively and be aware of their own behaviour too. These skills make the difference between building effective relationships with people and co-existing. This course aims to assist delegates in improving their people skills.
Target Audience
The course is applicable across the management spectrum
Course Objectives
On completion of the training, participants will be able to:
- Outline the key roles of a manager
- Organise themselves and others more effectively
- Devise strategies to improve motivation and performance
- Delegate and coach more effectively
- Demonstrate communication and problem solving skills
Outline of Course
Managing People
- Understanding all aspects and responsibilities of the manager’s role
- Decision making with confidence and maximum effectiveness
- Having greater confidence in the ability to effectively manage and appraise staff
Fundamentals of Planning
- Organising yourself
- Developing goals, objectives and targets
Performance Management
- Motivating yourself and others to succeed as individuals and as part of a team
- Creating team spirit and a strong feeling of community for enhanced group performance
- Winning commitment by motivating your staff as individuals and as a team
- Training, developing and empowering new and experienced staff
- Coaching, praising and providing constructive performance reviews
Delegation and Empowerment
- Empowering staff through the delegation of tasks
- Delegating with confidence – effective techniques
Problem Solving
- Handling and resolving conflict and problem situations
- Controlling disciplinary procedures
Personal Power
- Building confidence in yourself as a manager
- Identifying your strengths and weaknesses
- Improving your communication and interpersonal skills
- Learning to listen - encouraging openness, feedback and constructive criticism
- Managing change successfully and overcoming resistance
Working with Diverse Teams
- Understanding human behaviour
- Recruiting and selecting the right individuals
Course Duration
Recommended 2 days for up to 12 delegates
Tailored
This course can be delivered:
- to meet individual company requirements
- within company premises
- specifically to a group or team of staff
- one to one for senior executives
For training on the principles of people management contact
Magellan management Training today.
Training courses on Managing others include:
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