Magellan Management Training
:: Management
Training Courses ::Performance Management & Appraisal Skills
Performance Management & Appraisal Skills
This course aims to assist delegates in understanding the principles of performance management and the techniques used in carrying out an effective appraisal interview.
Target Audience
First-line supervisors, team leaders, new and experienced department managers
Course Objectives
On completion of the training, participants will be able to
- Understand the importance of Continuous Staff Development
- Devise strategies for managing performance more effectively
- Deal with underperforming members of staff
- Plan and prepare for an appraisal skills interview
- Identify and use different questioning techniques and styles
- Demonstrate listening skills
Course Content
Continuous Staff Development
- What is Continuous Staff Development?
- The benefits to the organisation, the team and the individual.
- Creating the right environment for development and learning
Performance Management
- Winning commitment by motivating your staff as individuals and as a team
- Identifying the skills, attitudes and knowledge needs by colleagues.
- Training, developing and empowering new and experienced staff
- Coaching, praising and providing constructive performance reviews
Delegation and Empowerment
- Empowering staff through the delegation of tasks
- Delegating with confidence – effective techniques
Underperformance
- Why people under-perform
- Discussing expectations
- Defining the problem, identifying and closing the gap
Appraisal Interview
- The structure of the interview
- Your role in the interview
- The role of your interviewee
- Setting goals and objectives
- Preparing performance statements
- Directing the conversation to objectives and aspirations
Course Duration
Recommended 1 day course for up to 12 delegates
Tailored
This course can be delivered:
- to meet individual company requirements
- within company premises
- specifically to a group or team of staff
- one to one for senior executives
For training on Performance Management & Appraisal Skills contact
Magellan management Training today.
Training courses on Managing others include:
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